Our Relocation Services
We are with you every step of the way, before, during and after your relocation.
That’s why we offer a wide range of personalised services tailored to your needs.
HOME FINDING
Once we know exactly what you’re looking for, we select properties and arrange viewings. Once you’ve made your choice, we’ll compile your tenancy file and assist you with the signing of the lease and the inventory of fixtures and fittings.
INSTALLATION ASSISTANCE
We can help you set up the various contracts that are essential when moving in, such as gas, electricity, water, telephone and home insurance contracts.
ADMINISTRATIVE PROCEDURES
Simplify your administrative formalities with our dedicated service. We can help you with all the formalities related to social security, the CAF, your car (driving license, registration, etc.) and many others.
FAMILY INTEGRATION
We facilitate the harmonious integration of your family with personalised support for your children and spouse, including finding schools, childcare, activity clubs and language courses, job search assistance…
CONCIERGERIE
Take advantage of a comprehensive concierge service to simplify your daily life: maintenance contracts, locksmith services, gardening services and mandatory maintenance visits, giving you peace of mind and convenience.
MOVING COORDINATION
We coordinate your move with spécialiste service providers to ensure that your belongings are received safely. We ensure a smooth, hassle-free transition.
ORIENTATION TOUR
Explore your new neighbourhood and host city with our customised orientation tour service. We’ll guide you through the area’s key places, amenities, transport and activities.
DEPARTURE ASSISTANCE
Delegate the administrative and logistical formalities associated with your departure: termination of contracts and subscriptions, transfer of services, return of keys, etc.
We’ll make sure your departure goes smoothly.
From A to Z: Relocation Support
At every stage of your mobility, a single point of contact is there to support you, hand in hand.
First meeting
- Listening carefully to your specific needs and expectations in order to define the best support for you
- Answering your doubts, questions and concerns you may have
- Focus on the details of your mobility project, taking into account your professional and family situation
Personalised quotation
- Detailed personalised offer
- Check your eligibility for available mobility grants and subsidies
Property search and pre-selection
- Drawing up detailed specifications based on your needs, preferences and constraints
- Thorough search for properties that meet your criteria. Pre-selection of the most suitable proprettes to save you time, with a maximum of 6 properties and a minimum of 2, depending on the fluctuation and state of the real estate market at the time.
- Organising visits, either on your behalf or with you. We give you a detailed report with photos and/or videos
Signing of the lease and inventory of fixtures
- Negotiating and assisting with the signing of the lease. We help you negotiate with the landlord. We check the terms of the lease and assist you with signing to ensure a safe transaction.
- Inventory of fixtures and fittings: Before you move in, we carry out a detailed fixtures and fittings inventory to record the general condition of the property and identify any anomalies.
Water, gas and electricity contracts
- Overview of Alsace suppliers
- Choosing and opening contracts and subscriptions
- Being present when the mater is installed
Internet and telephone contracts
- Presentation of the different operators’ offers
- Ordering boxes and subscriptions
- Start-up assistance
Multi-risk home insurance
- Choosing an insurance company
- Taking out a comprehensive home insurance policy
- Supervision of operations through to the delivery of furniture and cartes
- Furniture storage hire, if required
- Receiving the move into the chosen home
Health-related administrative procedures – CPAM
- Preparation and submission of membership application
- Follow-up and reminders
- Application for the carte vitale and European card from the AMELI online account
- Advice on choosing a family doctor and the creation of the Dossier Médical Partagé (joint medical file)
Administrative procedures concerning the Caisse d’Allocations Familiales – CAF (Family Allocations Fund)
- Preparation and submission of an application for membership
- Follow-up and reminders to obtain benefit numbers
- Assistance in opening your personal online space
Administrative procedures concerning your car and driving license
- Change or exchange of driving licenses – advice and assistance
- Foreign vehicle registration
Discover your neighbourhood
- Find your way around your chosen neighbourhood: transportation, shops, schools and childcare facilities…
Orientation tour of the city
- Guided tour of the city
- Brochure and map distribution
Half-day or full-day formulas according to your needs
Schooling for children
- Schools: list of the best school options for each child’s needs: public or private, international or European. Check availability, arrange appointments and help with enrolment formalities
- Childcare for young children. Selection of available facilities or childminders, assistance
Sports and cultural clubs
- Activity clubs adapted to your family’s preferences, to facilitate their integration and encourage their personal development.
Cultural and language training
- We can help you find intercultural training and language courses adapted to your level and objectives, to facilitate your linguistic integration into your new environment.
Job search assistance
- Advice and contacts with labour market actors
- Referral to training organisations
Social networking
- Connections with various expatriate communities or groups, other expatriate families or locals, enabling you to develop your social network and make valuable connections in your new community
- Maintenance contracts, locksmith services, gardening services, compulsory maintenance visits…
- Shopping assistance (household appliances, furniture, etc.)
- Cancellation of house-related service contracts (insurances, subscriptions)
- Cancellation of enrolments in schools, childcare facilities and various sports and cultural clubs
- Organisation of cleaning and repairs
- Exit inventory
- Closing of bank accounts
- Mail management
You, at the heart of relocation
Opt for our à la carte services
for a totally customised solution.